Our Property Management service
Our success stems from the value we place on communication and personalised service. Our office structure is designed to deliver a seamless, tailored management experience for each client. We prioritise clear, proactive communication and offer expert advice to help you make the most of your investment
01
Tenant Selection
All prospective tenants undergo a thorough screening process, including a detailed application, comprehensive online checks, and direct contact with previous rental providers, employers, and personal references. This meticulous approach allows us to present only the most qualified and reliable applicants for your review and approval.
02
Income & Bonds
We provide a detailed monthly property statement outlining payments received, disbursements made, and balances to date. At year-end, we supply a clear summary statement to support your tax return. Our team also handles all bond documentation and coordinates payments with the Residential Tenancies Bond Authority.
In accordance with legislation, we conduct regular property inspections to ensure your investment is well maintained and the tenancy is progressing smoothly. After each inspection, we prepare a comprehensive report complete with photographs, noting the overall condition and any recommended maintenance or repairs.
03
Routine Inspections
In accordance with legislation, we conduct regular property inspections to ensure your investment is well maintained and the tenancy is progressing smoothly. After each inspection, we prepare a comprehensive report complete with photographs, noting the overall condition and any recommended maintenance or repairs.
04
Maintenance Condition Report
We care for your property as if it were our own. Our Property Management team handles every detail—from urgent repairs to routine maintenance—ensuring your investment is well-maintained, its value preserved, and tenant satisfaction guaranteed.
Prior to the start of each tenancy, we conduct a thorough property condition report complete with digital photographs. Copies are provided to the incoming tenant for review, adjustments, and signature, then securely filed throughout the lease term. This report is essential at tenancy end, serving as a key reference for assessing the property’s condition and facilitating the bond refund process.
05
Reviews Arrears
Our team actively monitors rental returns and lease expirations to strike the ideal balance between obtaining a premium market rent and maintaining tenant retention, helping to minimise vacancy periods.
We recognise the financial strain late rent payments can place on property owners. That’s why we maintain vigilant day-to-day oversight and enforce a strict policy on rent arrears to keep them to a minimum.
06
Compliance
Southern Grampians Livestock and Real Estate is here to help ensure your property complies with all relevant regulations, including those for swimming pools, spas, gas and electrical safety checks, smoke alarms, and minimum standards.
07
Rental Appraisal
At Southern Grampians Livestock and Real Estate, we take pride in delivering exceptional rental appraisal services for both property owners and tenants. Our team of experienced professionals has in-depth knowledge of the local rental market and utilizes advanced industry tools and techniques to provide accurate, honest, and comprehensive assessments—ensuring you receive the best possible rental return.
08
Sales Appraisals
Our informed and knowledgeable sales team is available to provide appraisals and up-to-date market insights for savvy investors looking to value their investment properties.
